1. Information Collected through our Services
Personal Information You Provide
When using the Services, you will be required to provide information that could reasonably be used to contact you, or to identify you personally, or that otherwise relates to your person (such as your name, mailing or billing address, telephone number, or email address, email preferences, password for your Account and password hint question, and, for certain Services, a complete set of credit card information that enables us to receive your payment (including your credit card authorization number) (collectively, "Personal Information")). For example, SkyFox may collect Personal Information when you register on the Sites or Social Media Sites, purchase Services, request information, submit comments or participate in some promotion, survey or other feature of the Sites or Social Media Sites, or otherwise communicate or interact with us. The Sites and Social Media Sites may also ask you to provide other information about yourself, such as demographic information (gender, zip code, age, etc.) or certain information about your preferences, product use and interests.
Information Collected Automatically
Whenever you use the Services, SkyFox, as well as any of our third-party advertisers and/or service providers, may use a variety of tools and technologies that automatically or passively collect information about how the Services are accessed and used ("Usage Information"). Usage Information may include, among other things, browser type, operating system, the page served, the time, the type of content being transmitted (e.g., video content) or application being used, how many users visited the Sites, origin and destination information, subscriber status, and other information. SkyFox also collects your network traffic information, including information sent to or received from the websites you visit. This data helps us to manage our network and provides us with information about the use of the Services. Usage Information is generally non-identifying, but if SkyFox associates it with you as a specific and identifiable person, SkyFox treats it as Personal Information.
In the course of collecting Usage Information, SkyFox also automatically collects your IP address, MAC Address or other unique identifier ("Device Identifier") for the computer, mobile device, Wi-Fi card, technology or other device (collectively, "Device") you use to access the Services. A Device Identifier is a number that is automatically assigned to your Device when you access a website or its servers, and our computers identify your Device by its Device Identifier. When you visit the Sites, we may view your Device Identifier. We use this information to determine the physical location of your Device. We also may use this information to enhance the Services and we may associate your Device Identifier with your Personal Information. The technologies used on the Services to collect Usage Information, including Device Identifiers, may include, without limitation:
If you would prefer not to accept Cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a Cookie, at which time you can choose whether or not to accept it; (ii) disable existing Cookies; or (iii) set your browser to automatically reject any Cookies. Start with these sites to learn more about your browser’s privacy controls:
• Internet Explorer
Additionally, Firefox and Chrome have extensive repositories of add-ons that can help enhance your control over your privacy.
You can also learn more about Cookies by visiting www.allaboutcookies.org, which includes additional useful information on Cookies and how to block Cookies using different types of browsers.
Please be aware that if you disable or reject Cookies, some features and Services may not work properly. For example, if you disable or reject Cookies, we may not be able to recognize and associate you with your purchase.
We may also include web beacons (also known as Internet tags, pixel tags, tracking beacons and clear GIFs) with the content and ads that we deliver to you, which we will use to collect information regarding your interaction with such content and ads. A web beacon is a transparent graphic image placed on a web page or in an email, which indicates that a page or email has been viewed or that an email has been forwarded. In addition, a web beacon allows third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in Cookies set by third parties. A web beacon may also tell your browser to get content from another server.
2. How We Use the Information Collected
We use and store information we collect about and from you to: provide the Services to you, respond to requests that you make, manage our network, improve the Services, and better tailor content, advertisements, offers and the features, performance and support of the Services; and for purposes disclosed at the time you provide your Personal Information or otherwise with your consent. We may use records of your e-chat sessions with our representatives for support, training and improvements to our Services. If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information.
We may use your Personal Information to send you electronic newsletters or promotional emails, unless you have requested not to receive such promotional communications from us or doing so would be prohibited by applicable law. You can opt-out of receiving further promotional messages from us by following the unsubscribe instructions provided in the promotional email you receive or by contacting us directly at [EMAIL]. We may also use your Personal Information to send you Service-related communications.
3. Information We Share
Partners. SkyFox has agreements in place with various companies ("Partners") that provide the Services to their customers ("Partner Users"). If you are a Partner User, we may send to the applicable Partner: (a) the userID and password you submit to us when you sign in to use the Services in order to authenticate you and for security purposes; and (b) information regarding the times that you started and stopped use of the Services and bandwidth used.
Third Parties Providing Services On Our Behalf. In order to provide the Services, carry out your requests, make various features, services and materials available to you through the Services and respond to your inquiries, we may share your Personal Information or Usage Information with third parties that perform functions on our behalf, such as: (a) companies or individuals that: host or operate our Services, analyze data; provide customer service, or manage payments; (b) advertisers; and (c) sponsors or other third parties that participate in or administer our promotions or provide marketing or promotional assistance. In such cases, such third parties are not entitled to use this information for any other purpose.
Law Enforcement Compliance. We may be required by law, or by law enforcement officers acting under the color of law, to record some or all of your communications on or through the Services. We may, and you hereby authorize us to, disclose your Personal Information (including your account information, if applicable) and other information including your communications through the Services, if required by applicable law or by law enforcement officers acting under the color of applicable law, or if we believe in good faith that such disclosure is necessary to: (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) protect or defend the rights, property, or safety of SkyFox, you, other users, or third parties (especially in emergency situations).
Governmental Authorities. Some governmental authorities may require that we share your Personal Information with them. We may, and you hereby authorize us to, disclose your Personal Information to applicable governmental authorities to the extent required by applicable law.
4. Information We Receive from Third Parties
SkyFox may receive information about you from third parties. For example, if you are on another website and you opt-in to receive information from SkyFox, that website will forward to us your email address and other information about you so that we may contact you as requested. You may also choose to participate in a third party application or feature (such as one of our Facebook or Twitter applications or a similar application or feature on a third party website) through which you allow us to collect and share (or the third party to collect and share) information about you, including Personal Information. In addition, we may receive information about you if other users of a third party web site give us access to their profiles and you are one of their "connections" or information about you is otherwise accessible through your "connections" web page, profile page or similar page on a social networking or other third party website or interactive service.
We may match the information we receive about you from third parties with the information we collect from you ourselves in order to enhance your experience with the Services and to select which of our advertisements or offers are most likely to appeal to you and display them while you are using the Services.
5. Consent to Processing and Transfer of Information
If you are a User who resides outside the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the Services, or providing us with any information, you consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable countries in which the privacy laws may not be as comprehensive as or equivalent to, those in the country where you reside and/or are a citizen.
6. Your Access to Information and Choices
We offer you choices regarding the collection, use, and sharing of your Personal Information. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the promotional email you receive, and your opt-out request will be processed within 10 days of the date on which we receive it.
If you wish to withdraw or modify your consent to our collection, use or disclosure of the Personal Information provided to us, we reserve the right to terminate your account or your continued use the Services if the withdrawal or modification of your consent would or could adversely affect our operations or the Services.
7. Advertising and Opt-out
SkyFox may use technology to serve advertisements on its own Sites and within its content as that content is served across the Internet. In addition, SkyFox may use third party analytics vendors to evaluate and provide us with information about the use of the Services and viewing of our content. We do not share Personal Information with these third parties, but ad network providers, the advertisers, the sponsors, and/or analytics service providers may set and access their own Cookies, pixel tags and similar technologies on your Device and they may otherwise collect or have access to information about you, including Usage Information. We and our network advertisers may target advertisements for products and services in which you might be interested based on your use of the Services, visits to the Sites and other websites. We may use a variety of companies to serve advertisements.
If you prefer to not receive targeted advertising, you can opt-out of some network advertising programs that use your information. To do so please visit the Digital Advertising Alliance (DAA) Opt-Out Page: http://www.aboutads.info/choices. European users can also go to http://www.youronlinechoices.com. Please note that even if you choose to remove your information (opt-out), you will still see advertisements while you’re browsing online. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The DAA Opt-Out Page provides a tool that identifies its member companies that have Cookies on your browser and provides links to those companies.
8. Links to Other Sites
9. How We Protect Personal Information
We do not intentionally gather Personal Information about Users who are under the age of 13. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
11. How to Contact Us
Notice to Canadian Residents - Access to Personal Information / Contact Information
If you have any questions about the accuracy of information that we have collected about you, you can have access to that information in order to verify and update it, unless we are permitted or required under applicable laws to refuse your access to such information. You may email our Privacy Officer at the address above to request access to Personal Information that we have about you or to obtain further information about our privacy policies or practices.
Acceptable Use Policy
By accessing or using the SkyFox services (the “Services”) provided by SkyFox ("SkyFox," “us,” “we”), you agree to comply with the terms and conditions of this Acceptable Use Policy.
You may not:
• Use the Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with the End User License Agreement, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the Service or any operating system;
• Infringe our intellectual property rights or those of any third party in relation to your use of the Service, including the transmission of any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Service;
• Use the Service in a way that could damage, disable, overburden, impair, or compromise our systems or security or interfere with other users;
• Collect or harvest any information or data from any Service or our systems or attempt to decipher any transmissions to or from the servers running the Service;
• Send, receive, publish, post, distribute, disseminate, encourage or solicit receipt of, upload, download or use any material which is offensive, abusive, defamatory, indecent, obscene, unlawful, harassing, menacing or a breach of copyright or other intellectual property right or any other right of any person;
• Use the Service for commercial purposes;
• Use the Service to send unsolicited emails;
• Use the Service to transmit, store, publish or upload any electronic material which is known or is likely to cause, damage, or destroy or limit the functionality of any computer software, hardware, or telecommunications equipment; or
• Invade the privacy of another person, or cause annoyance, inconvenience, or needless anxiety to another person.
If, in our sole discretion, we believe that you may have engaged in any violation of this Acceptable Use Policy, we may (with or without notice to you) take such actions as we deem appropriate to mitigate risk to SkyFox and any impacted third parties and to ensure compliance with this Acceptable Use Policy. Such actions may include, without limitation:
1. Blocking the settlement or completion of one or more activities or payments;
2. Suspending, restricting or terminating your access to and use of the Services;
3. Terminating our business relationship with you;
4. Taking legal action against you;
5. Contacting and disclosing information related to such violations to (i) any banks or Card Networks involved with your business or transactions, (ii) law enforcement or regulatory agencies, and (iiii) other third parties that may have been impacted by such violations; or
6. Assessing against you any fees, penalties, assessments or expenses (including reasonable attorneys’ fees) that we may incur as a result of such violations, which you agree to pay promptly upon notice.
This Acceptable Use Policy may be amended by SkyFox at any time by posting a new version of it to our website. By accessing or using the Services after a new version is posted, you agree to all amendments reflected therein.